Omni-Channel Outbound with TCPA Compliance
Safe Select provides Advanced Non-Regulated Outbound Omni-Channel Marketing Compliance operations. Designed with our Human Sequence Selection technology to meet compliance regulations for TCPA. With Safe Select you have more compliance options and flexibility, which means you’re in control. Safely.
Compliance and Suppression
Full TCPA compliance with Human Sequence Selection Technology
Activity based logic
Custom API
Contact Fields
DNC - Local, State, Federal
SMS/Email/Call-to-Action
Build message templates
Set advanced calls to action
Use Dynamic Contact Fields in Templates
Outbound Strategy
Omni-Channel – Voice, SMS, Email
First In Fist Out (FIFO), Last In First Out (LIFO)
Call Window & Time Zone management
Dialing Ratio Settings: Custom Ratio Scoring & Static dialing ratios
Campaign Control
Campaign & Segment Scheduling
Contact Sorting
Multi-Segment (list) Campaigns
Campaign Scheduling: Start, Clone, Reset, Pause/Restart
Manage Dialer Configurations
Contact Management
Fast upload with API, Manual CSV, SFTP.
Dynamic Segmentation (lists)
Bulk Edit/Delete
Human Sequence Selection
High capacity outbound voice and text (SMS) messaging
Compliant with federal TCPA as a non-ATDS (automatic telephone dialing system) for making calls to non-consented consumers.
Flexibility and less regulation.
Highly recommended among top law firms and to provide the highest level of compliance.
High Volume Outbound
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Increase agent productivity over manual Click to Dial operations. Velocity provides advanced performance for outbound campaign management.
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Velocity grows with you. Whether you have 50 agents or 5,000+
We grow with you so you have the confidence you need in every step of the way.
Outbound Voice, SMS, Email
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Velocity improves your contact centers engagement rate by allowing an omni-channel approach to outbound. Combine Voice, SMS, email and more into your campaigns.
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Contact made through their preferred method, so you can increase your connection rates and close more business.
Product ROI
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This isn’t a hypothetical, you save real money with a product that can pay for itself.
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As effective as Safe Select is, it also saves you money in potential legal fees for non-compliance.
Safe Select Start to Finish
Interested in a Demo? Looking for more info? Reach out to us!
To learn more about the Safe Select Solution from Customer Dynamics,
see pricing, get a live demo and more:
Complete the form below or call 801-428-1200