About Us

With over 35 years of business experience—Dan has held executive positions of CEO and CFO for several public companies. He has led international organizations and consistently viewed IT as a strategic resource. While in his role as CFO, Dan assisted in the transformation of IT departments to embrace current technology for sales and customer service with a view to improving customer experiences and improving profitability.

With 25 years of commitment to technology creation, integration, and implementation, Wade has nurtured a passion for industry disruption and leadership through continuous reinvention and innovation. At Customer Dynamics, Wade is applying that same drive to elevate the company’s technology strategy, bringing fresh ideas and insight to initiatives and new products across mobile and cloud platforms through proper development and implementation of existing and emerging technologies.

Paul’s background in technology spans over 28 years being an advocate of optimizing architecture, design, implementation and life cycle management of Contact Center & CRM systems. At Customer Dynamics he is applying his experience to take customers digital enablement to the next level . Paul graduated Dixie State University in Business Administration and now lives in Park City, Utah and is a father of 3 with 2 grand kids on the way.

Jon Choate is an experienced and accomplished SaaS leadership professional with over 15 years of experience in the industry. Recognized as an exceptionally organized team builder. Jon has a proven track record of driving operational excellence and delivering results through their expertise in leading process improvement initiatives, implementing new technologies, and developing and implementing policies and procedures. Jon has a wealth of experience working with cross-functional teams, collaborating with other departments, and managing budgets and resources. With a strong background in operations, customer service, and project management, they possess a unique set of skills that make them a valuable asset to any organization.

Raj has 10+ years of experience in contact center deployment and contact center migrations and has led several contact center functions in organizations like Accenture, Wipro, Infosys. Raj is responsible for India operations encompassing both NICE inContact contact Center Implementations and client relationship management (CRM) implementations and enhancements. Raj holds a bachelor’s degree in Information Technology, from the Anna University Chennai.

Tyler’s background brings a breadth experience to the team with 10 years in the contact center space. He uses this experience to bring a consultative approach to solving customer’s business needs and prides himself on being a voice of the customer with our internal team to improve the overall relationship. He has a deep understanding of our products and is a subject matter expert on each of them. His role is to grow and strengthen our customer base and ensure a long, successful relationship with each customer.