Products

Customer Dynamics focuses on Microsoft products, ensuring a consistent level of quality in every product we deliver. Most of the capabilities you’ll need are built into the core product, Microsoft Dynamics CRM, or provided through its seamless integration with Microsoft’s family of productivity solutions such as Microsoft Office Outlook and Microsoft Office SharePoint Server.

For companies that need something more, we have either developed or partnered with Microsoft certified partners to offer extended capabilities that address specific requirements. 

Our products:

• Microsoft Dynamics CRM 2011, a fully integrated Customer Relationship Management (CRM) system. More
• Microsoft Office 365, with the power of Exchange, Sharepoint, Office and Lync, Office 365 covers all your business systems needs and integrates seamlessly with Microsoft Dynamics CRM. More
• inContact, Enterprise Call Center and telephony capabilities for inbound and outbound transactions, integrated with Microsoft Dynamics CRM. More
• CWR Mobility, so you can always stay connected and in synch with Microsoft Dynamics CRM wherever you go for Blackberry, iPhone, Android and Windows Mobile Devices. More
• Experlogix, an add-on which allows you to build complex quotes and orders through rules based configuration within Microsoft Dynamics CRM, guiding you through all stages of a Dynamics CRM Opportunity, Quote, Order or Service Contract. More
• CoreMotives, web intelligence  and email marketing solutions which integrate with Microsoft Dynamics CRM and the Windows Azure cloud computing platform. More
• Inline Grids, an essential for companies working with data such as multiple products, allowing data editing without leaving CRM screens. More
• Address Validation, a handy add-on that checks addresses against USPS standards. More
• Telephony Integration, a service which integrates CRM into your phone system with click to dial and screen-pop functionality. More
• Web-to-Lead, a solution that enters web-captured leads directly into Microsoft Dynamics CRM. More
• Scribe, a solution for data migration, replication, and integration that makes data management more efficient. More

We're always working to extend the functionality of our core products; contact us to discuss your needs, and we'll help you determine the best mix of products for your company.