Products

Customer Dynamics is 100% focused on Microsoft products, enabling your organization to be assured of a consistent level of quality in every product we deliver. With Microsoft Dynamics CRM as the core product, most of the capabilities you’ll need are built within this market leading product, or provided through its seamless integration with Microsoft’s family of productivity solutions such as Microsoft Office Outlook and Microsoft Office SharePoint Server. Depending on the specific needs within each organization, we have either developed or partnered with Microsoft certified partners to offer extended capabilities that address specific requirements.

• Microsoft Dynamics™ CRM - Microsoft Dynamics CRM 4.0 is a fully integrated Customer Relationship Management (CRM) system, including five core modules – Sales, Marketing, Customer Service, Analytics, and Workflow. More
• Web-to-Lead - streamlines the process of entering your website-captured leads directly into Microsoft Dynamics CRM. More
• inContact – Enterprise Call Center and telephony capabilities for inbound and outbound transactions, integrated with Microsoft Dynamics CRM. More
• Blackberry Connect – Always stay connected and in synch with Microsoft Dynamics CRM wherever you go. More

In addition, learn more about our other product solutions by visiting our Business partner page, including solutions for managing complex quoting and estimating using a rules based configurator, and many other products and plug-ins that address industry specific needs.