In some cases you may need CRM users to update their personal settings. For example, if you are using an e-mail router to send outgoing e-mails, users are required to enable a personal setting which allows others to send e-mails in their behalf. Getting all users to edit their settings can become an arduous and unpleasant process.

I recently became aware of an open-source tool, CRM2011 User Settings Utility, that allows you to bulk edit users’ personal settings. Installation of the CRM solution is quick and making changes to personal settings is simple and straightforward. The CRM 2011 User Settings Utility can be downloaded at http://crm2011usersettings.codeplex.com/.